Whitehat Jr. Recruitment 2024

We are looking for a highly motivated and results-oriented Help Desk Technician to join our team. The ideal candidate will have a strong understanding of computer systems and be able to provide technical support to our customers. You will be responsible for tasks such as troubleshooting technical issues, providing remote support, and resolving customer complaints.

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Responsibilities:

• Troubleshoot technical issues
• Provide remote support
• Resolve customer complaints
• Escalate complex issues to the appropriate team
• Keep up-to-date on the latest technical trends

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Skills:

• Strong understanding of computer systems
• Excellent problem-solving skills
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Ability to use popular technical support tools and technologies