Whitehat Jr. Recruitment 2024

Whitehat Jr. is looking for passionate and customer-oriented individuals to join our Customer Support team. As a Customer Support Representative, you will be responsible for providing excellent customer service to our students and their parents. You will also be responsible for troubleshooting technical issues, answering questions about our products and services, and providing support to our sales and marketing teams.

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Responsibilities:

• Provide excellent customer service to students and parents
• Troubleshoot technical issues
• Answer questions about Whitehat Jr.'s products and services
• Provide support to the sales and marketing teams
• Collect feedback and suggestions from customers
• Escalate complex issues to the appropriate team

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Skills:

• Excellent customer service skills
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team
• Good problem-solving and analytical skills
• Ability to learn new products and services quickly
• Proficiency in English and Hindi