Whitehat Jr. Recruitment 2024

The Customer Success Associate is responsible for providing excellent customer support to Whitehat Jr.'s students and parents. They work with a variety of stakeholders to ensure that students are successful in their learning journey. The ideal candidate will be a highly motivated and results-oriented individual with strong customer service skills.

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Responsibilities:

• Provide excellent customer support to students and parents.
• Resolve customer issues and complaints.
• Answer customer questions and queries.
• Track student progress and provide feedback.
• Work with other team members to ensure a smooth and efficient customer experience.

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Skills:

• Strong customer service skills.
• Excellent communication skills.
• Ability to work independently and as part of a team.
• Ability to resolve customer issues and complaints.
• Ability to track student progress and provide feedback.