Whitehat Jr. Recruitment 2023

We are looking for a highly motivated and customer-centric Customer Service Specialist to join our team. The ideal candidate will have a passion for helping others, excellent communication and interpersonal skills, and the ability to resolve customer issues in a timely and efficient manner.

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Responsibilities:

• Answer customer inquiries and complaints via phone, email, and chat
• Resolve customer issues in a timely and efficient manner
• Escalate customer issues to the appropriate team members as needed
• Provide excellent customer service and ensure that customers are satisfied with their experience
• Stay up-to-date on Whitehat Jr. products and services

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Skills:

• Passion for helping others
• Excellent communication and interpersonal skills
• Ability to resolve customer issues in a timely and efficient manner
• Ability to work independently and as part of a team
• Attention to detail
• Strong customer service skills
• Ability to use a variety of customer service software