Whitehat Jr. Recruitment 2023

Whitehat Jr. is looking for a highly motivated and results-oriented Customer Service Specialist to join our team. The ideal candidate will have a strong understanding of Whitehat Jr.'s products and services and will be able to provide excellent customer support to our students and parents.

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Responsibilities:

• Answer customer queries via phone, email, and chat
• Resolve customer issues in a timely and efficient manner
• Escalate customer issues to the appropriate team members as needed
• Provide feedback to the product team on customer feedback

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Skills:

• Strong understanding of Whitehat Jr.'s products and services
• Excellent communication and interpersonal skills
• Ability to understand and resolve customer issues
• Ability to work independently and as part of a team
• Ability to work under pressure