Whitehat Jr. Recruitment 2023

We are looking for a highly motivated and results-oriented Customer Service Representative to join our team. The ideal candidate will have a strong understanding of customer service principles and practices, as well as excellent communication and interpersonal skills. The Customer Service Representative will be responsible for providing support to Whitehat Jr.'s customers through phone, email, and chat.

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Responsibilities:

• Answer customer queries and resolve issues
• Provide technical support to customers
• Gather feedback from customers and use it to improve the customer experience
• Upsell and cross-sell Whitehat Jr.'s products and services

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Skills:

• Strong understanding of customer service principles and practices
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office Suite
• Experience with CRM software is a plus