Whitehat Jr. Recruitment 2023

We are looking for a highly motivated and results-oriented Customer Relationship Executive (CRE) to join our team. The ideal candidate will have a strong understanding of customer service principles, as well as excellent communication and interpersonal skills. The CRE will be responsible for providing excellent customer support to Whitehat Jr.'s customers.

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Responsibilities:

• Provide excellent customer support to Whitehat Jr.'s customers
• Answer customer queries via phone, email, and chat
• Resolve customer issues in a timely and efficient manner
• Escalate customer issues to the appropriate team as needed
• Maintain a high level of customer satisfaction

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Skills:

• Strong understanding of customer service principles
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office Suite
• Experience with CRM software is a plus