Whitehat Jr. Recruitment 2023

Whitehat Jr. is looking for a highly motivated and experienced Customer Support Engineer to join our team. The ideal candidate will have a strong understanding of Whitehat Jr.'s products and services and will be able to provide technical support to customers.

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Responsibilities:

• Provide technical support to customers via phone, email, and chat
• Diagnose and resolve customer issues
• Escalate complex issues to the appropriate team
• Keep up-to-date on the latest Whitehat Jr. products and services
• Work with other departments to improve the customer experience

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Skills:

• Strong understanding of Whitehat Jr.'s products and services
• Excellent problem-solving and troubleshooting skills
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Proficiency in using Microsoft Office Suite