Whitehat Jr. Recruitment 2023

Whitehat Jr. is looking for a highly motivated and experienced Customer Support Analyst to join our team. The ideal candidate will have a strong understanding of the Whitehat Jr. platform and will be able to provide excellent customer support to our students and parents.

Whitehat Jr. Jobs Near Me

Responsibilities:

• Answer student and parent queries via phone, email, and chat
• Resolve student and parent issues in a timely and efficient manner
• Escalate issues to the appropriate team members as needed
• Provide feedback to the product team on ways to improve the customer experience

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Skills:

• Strong understanding of the Whitehat Jr. platform
• Excellent customer service skills
• Ability to communicate effectively with students, parents, and team members
• Ability to work independently and as part of a team
• Ability to manage multiple tasks simultaneously