Whitehat Jr. Recruitment 2023

Whitehat Jr. is looking for a highly motivated and experienced Customer Success Associate to join our team. The ideal candidate will have a passion for helping customers and will be able to provide them with excellent support.

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Responsibilities:

• Provide customer support to Whitehat Jr. students and parents
• Resolve customer queries and issues in a timely and efficient manner
• Track and monitor customer satisfaction levels
• Identify and recommend ways to improve customer experience
• Collaborate with other departments to ensure that customer needs are met
• Stay up-to-date on Whitehat Jr. products and services

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Skills:

• Excellent communication skills
• Strong problem-solving skills
• Ability to work independently and as part of a team
• Ability to manage multiple tasks simultaneously
• Ability to work under pressure
• Customer-centric mindset