Whitehat Jr. Recruitment 2023

We are looking for a highly motivated and results-oriented Customer Care Associate to join our team. The ideal candidate will have a strong understanding of customer service and a passion for helping customers. The Customer Care Associate will be responsible for providing excellent customer support, resolving customer issues, and providing feedback to the product team.

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Responsibilities:

• Provide excellent customer support via phone, email, and chat.
• Resolve customer issues in a timely and efficient manner.
• Provide feedback to the product team on customer feedback.
• Stay up-to-date on the latest product features and changes.
• Escalate customer issues to the appropriate team as needed.

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Skills:

• Strong customer service skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Proficiency in Microsoft Office Suite.
• Experience with customer support software.