Position title
Whitehat Jr. Recruitment 2023 - All Jobs For You - Customer Service Post
Job Location
India
Remote work from: IND
Base Salary
USD12,000-USD21,000 Per month
Qualifications
12th Pass/Graduate.
Employment Type
Full-time
Description
Whitehat Jr. Recruitment 2023
Whitehat Jr. is looking for a highly motivated and experienced Customer Service Executive to join our team. The ideal candidate will have a strong understanding of customer service principles and practices, and will be able to provide excellent support to our students and parents.
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Responsibilities:
- Answer customer queries via phone, email, and chat
- Resolve customer issues in a timely and efficient manner
- Escalate customer issues to the appropriate team members as needed
- Maintain a positive and helpful attitude when interacting with customers
- Stay up-to-date on Whitehat Jr.'s products and services
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Skills:
- Strong understanding of customer service principles and practices
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Ability to handle customer complaints and inquiries in a calm and professional manner
- Ability to work under pressure and meet deadlines
- Proficiency in using CRM software
Hiring organization
Date posted
October 12, 2023
Valid through
December 31, 2023
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