Position title
Whitehat Jr. Recruitment 2023-24 - Jobs - Customer Service Manager Post
Job Location
India
Remote work from: IND




Base Salary
USD18,000-USD21,000 Per month
Qualifications

12th Pass/Graduate.

Employment Type
Full-time




 

Description

Whitehat Jr. Recruitment 2023-24

Whitehat Jr. is looking for a highly motivated and experienced Customer Service Manager to join our team. The ideal candidate will have a proven track record of success in leading and managing a customer service team.




Whitehat Jr. Jobs Near Me

Responsibilities:

  • Lead and manage the customer service team
  • Develop and implement customer service processes and procedures
  • Ensure that customer service is aligned with Whitehat Jr.'s overall business goals
  • Train and develop customer service representatives
  • Respond to customer queries and complaints in a timely and efficient manner
  • Resolve customer issues to their satisfaction
  • Escalate customer issues to the appropriate team members as needed
  • Maintain customer records and track customer interactions
  • Provide feedback to the marketing team on customer feedback
  • Stay up-to-date on Whitehat Jr. products and services




Whitehat Jr. Jobs For Freshers

Skills:

  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Ability to manage multiple tasks simultaneously
  • Ability to work under pressure
  • Proficient in Microsoft Office Suite
  • Experience with customer relationship management (CRM) software
  • Experience in leading and managing a customer service team
Important Links

Find the Link in Apply Now Button



Date posted
December 23, 2023
Valid through
August 31, 2024
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Position: Whitehat Jr. Recruitment 2023-24 - Jobs - Customer Service Manager Post

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