Whitehat Jr. Job Vacancy For Freshers

Do you have a passion for exceptional customer service and a desire to empower families through education? Are you eager to be part of a dynamic team that fosters a love for coding in children? If so, a Customer Care Associate role at WhiteHat Jr. could be your ideal opportunity to make a real difference!

Whitehat Jr. Jobs Near Me

Responsibilities:

• Respond to customer inquiries promptly and professionally through various channels (phone, email, chat).
• Address a wide range of customer concerns related to enrollment, billing, curriculum, technical difficulties, and overall program experience.
• Provide clear and accurate information to families, ensuring they understand WhiteHat Jr.'s courses, policies, and procedures.
• Build rapport and trust with families, actively listening to their needs and concerns.
• Proactively identify and escalate complex customer issues to ensure timely resolution.

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Whitehat Jr. Jobs For Freshers

Skills:

• A minimum of 10th standard pass or equivalent (a higher qualification is a plus).
• Excellent communication and interpersonal skills, with the ability to build rapport with customers and clearly explain solutions.
• A strong customer service orientation with a passion for resolving issues and ensuring customer satisfaction.
• Active listening skills and the ability to understand customer concerns effectively.
• Proficiency in computer skills, including familiarity with internet navigation and basic office applications (a plus).

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