Urgent Vacancy In Nykaa

Do you have a passion for beauty and a knack for helping others? Are you a detail-oriented individual with excellent communication and problem-solving skills? If so, then a career as a Nykaa Customer Support Specialist could be the perfect fit for you!

Nykaa Jobs Near Me

Responsibilities:

Respond to customer inquiries via phone, email, and chat in a timely, professional, and courteous manner.
Research and resolve customer concerns related to orders, products, accounts, and promotions.
Escalate complex issues to the appropriate department while keeping customers informed of the progress.
Proactively identify and address potential customer issues to prevent escalation.
Maintain accurate records of customer interactions and ensure all inquiries are handled efficiently.

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Skills:

Excellent written and verbal communication skills in English.
Active listening skills and the ability to understand customer concerns.
Strong problem-solving and analytical skills.
Ability to work independently and as part of a team.
Proficient in computer skills, including Microsoft Office Suite.
A genuine passion for beauty and knowledge of the industry (preferred).

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