Position title
Swiggy Recruitment 2023 - Latest Job Notification - Customer Service Manager Post
Job Location
India
Remote work from: IND
Base Salary
USD16,500-USD24,500 Per month
Qualifications
Graduation
Employment Type
Full-time
Description
Swiggy Recruitment 2023
We're looking for a Customer Service Manager to join our team at Swiggy! As a Customer Service Manager, you'll be responsible for leading and managing a team of customer service representatives to ensure that our customers receive the highest level of support. You'll also develop and implement customer service policies and procedures, monitor and track customer satisfaction metrics, and resolve complex customer issues and complaints.
Swiggy Careers
Responsibilities
- Lead and manage a team of customer service representatives to ensure that customers receive the highest level of support.
- Develop and implement customer service policies and procedures.
- Monitor and track customer satisfaction metrics and identify areas for improvement.
- Resolve complex customer issues and complaints.
- Collaborate with other departments to ensure a seamless customer experience.
Hiring organization
Date posted
October 23, 2023
Valid through
March 31, 2024
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