Swiggy Recruitment 2023

The Customer Care Agent is responsible for providing excellent customer service to Swiggy customers. This includes answering customer questions, resolving issues, and providing technical support. The ideal candidate will be a highly motivated and customer-focused individual with excellent communication and problem-solving skills.

Swiggy Careers

Responsibilities:

• Answer customer questions and resolve issues promptly and efficiently
• Provide technical support to customers
• Document and track customer interactions
• Keep up-to-date on Swiggy products and services
• Escalate complex issues to the appropriate team
• Contribute to the development and implementation of new customer service processes and procedures