Rapido Recruitment 2023

The Collection Agent is responsible for collecting outstanding debts from customers. This position requires a strong understanding of collection procedures and a clear communication style.

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Responsibilities:

• Contact customers to discuss outstanding debts
• Negotiate payment plans with customers
• Follow up with customers to ensure payments are made
• Document all communications with customers
• Escalate cases to the Manager, Collections as needed

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Skills:

• Strong communication skills
• Ability to build relationships with customers
• Proficient in Microsoft Office Suite
• Experience with a collection software