Rapido Recruitment 2023

Rapido, India's leading bike taxi and delivery platform, is seeking a dynamic and customer-centric Sales Consultant to join our expanding team. As a Sales Consultant, you will play a crucial role in driving sales, providing exceptional customer service, and contributing to the growth of Rapido's market presence across various channels. The ideal candidate will possess strong communication and interpersonal skills, a passion for sales, and a keen understanding of customer needs and expectations in the hyperlocal delivery and transportation industries.

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Responsibilities:

• Generate new sales leads and opportunities through various channels, including inbound and outbound calling, telemarketing, and face-to-face interactions.
• Identify and assess customer needs and preferences, recommending appropriate Rapido services to meet their requirements.
• Explain and promote Rapido's services effectively, highlighting their benefits and features to potential customers.
• Negotiate pricing and terms with customers to close deals and achieve sales targets.
• Provide exceptional customer service, handling inquiries, resolving issues, and building long-lasting relationships with customers.
• Maintain accurate records of customer interactions, sales transactions, and other relevant information.
• Contribute to the development and implementation of sales strategies and initiatives to enhance sales performance.

Rapido Careers

Skills:

• Strong communication and interpersonal skills, with the ability to interact effectively with customers from diverse backgrounds.
• Excellent presentation and persuasion skills, with the ability to clearly explain service features, benefits, and pricing to potential customers.
• Strong customer service orientation, with a passion for helping customers find the right solutions to meet their needs.
• Ability to handle objections and difficult situations professionally and empathetically.
• Proficient in Microsoft Office Suite and basic sales tools.
• Strong organizational and time management skills, with the ability to handle multiple tasks simultaneously and meet deadlines.
• Fluency in English and Hindi is required. Fluency in other regional languages relevant to Rapido's target market is a plus.