Rapido Recruitment 2023

Rapido is looking for highly motivated and experienced Collection Agents to join our team. The ideal candidate will have a strong understanding of collections procedures and be able to effectively collect payments from customers. The Collection Agent will be responsible for:

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Responsibilities:

• Contact customers to collect payments
• Negotiate payment plans with customers
• Escalate cases to the Collections Manager as needed
• Document all collection activities
• Maintain accurate records of customer accounts
• Stay up-to-date on the latest collections regulations

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Skills:

• Strong understanding of collections procedures
• Excellent communication and negotiation skills
• Ability to work independently and as part of a team
• Proficiency in using a CRM system