Position title
Paypal Recruitment 2023 - Job Opportunities - Account Manager Post
Job Location
India
Remote work from: IND
Base Salary
USD21,000-USD24,000 Per month
Qualifications
Graduate.
Employment Type
Full-time
Description
Paypal Recruitment 2023
PayPal, a leading global online payments company, is seeking a dynamic and customer-centric Account Manager to join our expanding team. As an Account Manager, you will play a crucial role in building and maintaining strong relationships with PayPal's business customers, ensuring their satisfaction and success with PayPal's products and services. The ideal candidate will possess strong communication and interpersonal skills, a passion for customer success, and a deep understanding of e-commerce and online payment solutions.
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Responsibilities:
- Develop and manage a portfolio of PayPal business customers, providing personalized support and guidance.
- Proactively identify customer needs and challenges, recommending appropriate solutions to optimize their use of PayPal's products and services.
- Educate and train customers on PayPal's products, features, and benefits, ensuring they maximize the value they derive from PayPal's offerings.
- Monitor customer activity, identify potential issues, and take proactive steps to prevent churn and resolve any customer concerns promptly.
- Analyze customer data and feedback to identify trends, opportunities for improvement, and areas for enhanced customer satisfaction.
- Collaborate with cross-functional teams to address customer concerns, resolve issues, and ensure a seamless customer experience.
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Skills:
- Strong communication and interpersonal skills, with the ability to build rapport, establish trust, and effectively communicate complex information to both technical and non-technical audiences.
- Passion for customer success and a commitment to delivering exceptional customer experiences.
- Deep understanding of e-commerce and online payment solutions, with knowledge of PayPal's products, features, and competitive landscape.
- Strong analytical and problem-solving skills, with the ability to identify customer needs, assess challenges, and develop effective solutions.
- Excellent organizational and time management skills, with the ability to handle multiple tasks simultaneously and meet deadlines.
Hiring organization
Date posted
November 29, 2023
Valid through
March 31, 2024
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