Paypal Recruitment 2023

The Help Desk Representative is responsible for providing first-line customer support to PayPal customers. This includes answering customer questions, resolving issues, and escalating complex issues to the appropriate team. The ideal candidate will be a highly motivated and customer-focused individual with excellent communication and problem-solving skills.

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Responsibilities:

• Answer customer questions and resolve issues promptly and efficiently
• Escalate complex issues to the appropriate team
• Provide technical support to customers
• Document and track customer interactions
• Keep up-to-date on PayPal products and services

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Skills:

• Excellent communication and customer service skills
• Strong problem-solving and analytical skills
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
• Ability to learn quickly and adapt to new technologies