Nykaa Recruitment 2023

The Customer Success Manager is responsible for providing administrative and logistical support to Nykaa's employees and customers. They work with a variety of stakeholders to ensure that Nykaa's operations run smoothly. The ideal candidate will be a highly motivated and organized individual with excellent communication skills.

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Responsibilities:

• Manage customer accounts.
• Resolve customer issues.
• Provide customer support.
• Identify and address customer pain points.
• Work with other departments to improve the customer experience.
• Stay up-to-date on the latest Nykaa products and services.
• Other duties as assigned.

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Skills:

• Excellent customer service skills.
• Ability to manage customer accounts.
• Ability to resolve customer issues.
• Ability to provide customer support.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.