Myntra Careers

Responsibilities:

• Approach and engage with shoppers on the shop floor or virtually through chat functionalities.
• Understand customer needs, preferences, and budget to recommend suitable fashion products from Myntra's vast catalog.
• Showcase product knowledge and suggest stylish outfits and combinations to enhance customer appeal.
• Assist with product trials (if applicable) and ensure a positive fitting room experience.
• Upsell and cross-sell relevant products and accessories to increase customer satisfaction and basket value.
• Process payments (if applicable) and address any billing-related inquiries.
• Maintain a clean and organized store environment (if applicable) and ensure an attractive product display that entices customers.
• Uphold Myntra's brand image by providing professional and courteous service to all customers.

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Skills:

• Strong communication and interpersonal skills, with the ability to build rapport and connect with customers from diverse backgrounds.
• A genuine passion for fashion and a strong understanding of current fashion trends.
• Excellent product knowledge of Myntra's offerings and the ability to translate trends into customer recommendations.
• Persuasive communication skills to effectively recommend products and upsell strategically.
• Patience and a willingness to go the extra mile to ensure customer satisfaction.
• Ability to work independently and as part of a team in a fast-paced retail environment (if applicable).
• Strong time management skills and the ability to meet sales targets.