Location: Work From Home
About the Job
Meesho is looking for a Customer Service Representative to assist our customers with their inquiries and issues. You will help resolve customer concerns and ensure a seamless shopping experience. This is an excellent opportunity to work from home with one of India's fastest-growing e-commerce platforms.
Key Responsibilities
- Respond to customer inquiries via phone, email, and chat.
- Assist customers with order placements, cancellations, and returns.
- Resolve customer complaints and provide effective solutions.
- Maintain accurate records of customer interactions.
- Collaborate with internal teams to solve complex issues.
- Ensure customer satisfaction by providing timely and professional support.
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Requirements
- High school diploma or equivalent.
- Strong communication skills in English and local languages.
- Basic computer skills and experience using customer service tools.
- Previous experience in customer service is preferred.
- Ability to handle multiple tasks and work in a fast-paced environment.
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Benefits
- Competitive salary and incentives.
- Flexible working hours.
- Opportunities for career growth and development.
- Friendly and collaborative work culture.
How to Apply
If you are interested, please apply through our official site. We look forward to your application!
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