Position title
Meesho Careers - Jobs For Freshers - Customer Service Representative Job
Job Location
India
Remote work from: IN; US; AU; NZ; HK; JP; KZ; MY; SG; TW; TH; UZ; VN; AT; BY; BE; DK; FR; DE; GR; NL; RU; ES; CH; UK; DZ; KW; MA; QA; SA; MX; AE; CA; GT; DO




Base Salary
USD23-USD28 Per hour
Qualifications

12th/Graduate

Employment Type
Full-time




 

Description

Meesho Recruitment 2024

About Meesho

Meesho is a fun and exciting company that's making a big splash in the world of online shopping! They're all about connecting millions of happy customers with amazing products from small businesses. As a Customer Service Representative (CSR) at Meesho, you'll be a superstar player on their team, helping customers have a smooth and enjoyable shopping experience.

The Position: Customer Service Representative

Do you enjoy helping people? Are you a great listener and problem solver? If so, then being a Customer Service Representative at Meesho might be the perfect job for you! In this role, you'll be the friendly face (or voice!) of Meesho for our amazing customers. You'll answer their questions, address their concerns, and help them navigate the Meesho app with a smile.

Here's a glimpse into what you'll be doing:

  • Customer Champion: You'll be the first point of contact for our customers, answering their questions about products, orders, deliveries, and anything else related to Meesho.
  • Problem Solver: Sometimes things don't go exactly as planned. You'll use your problem-solving skills to help customers find solutions and ensure they have a positive experience.
  • Information All-Star: Staying on top of the latest information about Meesho's features and policies is important. You'll use your knowledge to guide customers and make sure they have all the information they need.
  • Communication Ace: Whether it's through chat, email, or phone calls, you'll communicate clearly, patiently, and professionally with customers from all walks of life.

Meesho Jobs Near Me

Are you a perfect fit for the Meesho fam? Here's what we're looking for:

  • Great Listener: You have a knack for listening attentively to customers and understanding their needs.
  • Problem-solving Pro: You can think on your feet and find solutions to customer concerns.
  • Communication Champion: You can explain things clearly and concisely, both in writing and verbally.
  • Team Player: You enjoy working with others and collaborating to achieve common goals.
  • Positive Mindset: You have a positive and helpful attitude and can stay calm under pressure.
  • Tech-Savvy: Familiarity with computers and smartphones is a plus!

Why Join the Meesho Fam?

Meesho isn't just a workplace; it's a family! Here's why you'll love being a part of the team:

  • Make a Difference: You'll play a vital role in helping customers have a great shopping experience and supporting small businesses.
  • Growth Opportunities: Meesho is a fast-growing company, and there are plenty of opportunities to learn and grow your career.
  • Positive and Fun Work Environment: The Meesho team is all about having fun and working together towards a common goal.
  • Competitive Compensation and Benefits: Meesho offers a competitive salary and benefits package to keep you smiling.
  • Work-Life Balance: Meesho understands the importance of a healthy work-life balance and offers flexible work arrangements for some positions (depending on the role).

   

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Ready to Apply?

The application process is quick and easy! Submit your resume online and tell us why you'd be a great fit for the Meesho fam.

Join the Meesho Movement!

If you're passionate about helping people and love being part of a dynamic team, then becoming a Customer Service Representative at Meesho could be your dream come true! Don't miss out on this exciting opportunity to make a difference and build a rewarding career at a fun and innovative company.

General Overview

As a Customer Service Representative at Meesho, you'll be the heart and soul of the customer experience. Your day-to-day tasks will involve:

  • Responding to customer inquiries through phone, email, and chat
  • Researching and resolving customer issues
  • Providing product and service information
  • Escalating complex issues to the appropriate team
  • Maintaining accurate customer records
  • Contributing to a positive and helpful work environment

This role is perfect for someone who enjoys interacting with people, is a natural problem solver, and has a positive and helpful attitude. If this sounds like you, then we encourage you to apply!

   

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Important Links

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Date posted
April 13, 2024
Valid through
December 31, 2024
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Position: Meesho Careers - Jobs For Freshers - Customer Service Representative Job

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