Location: Work From Home
About the Job
Lifestyle is hiring a Customer Care Agent to help us deliver exceptional service to our customers. You will assist customers with their questions and concerns, ensuring a smooth shopping experience. This is a wonderful opportunity to work from home with one of the top fashion and lifestyle retailers in India.
Key Responsibilities
- Respond to customer queries through phone, email, and chat.
- Assist customers with product information, order placements, and returns.
- Handle complaints and resolve issues efficiently.
- Maintain detailed records of customer interactions and feedback.
- Collaborate with other teams to resolve escalated issues.
- Work towards improving customer satisfaction levels
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Requirements
- High school diploma or equivalent.
- Strong communication skills in English and local languages.
- Basic computer skills and familiarity with customer service tools.
- Previous experience in customer service is a plus.
- Ability to handle customer concerns with patience and professionalism.
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Benefits
- Competitive salary and bonuses.
- Flexible working hours.
- Career advancement opportunities.
- Friendly and supportive work environment.
How to Apply
If you are interested, please apply through our official site. We look forward to your application!