Kotak Bank Recruitment 2023

Kotak Bank is looking for passionate and experienced Credit Counselors to join our team. In this role, you will be responsible for helping our customers manage their debt and improve their financial well-being. You will work with customers to develop a personalized credit counseling plan, and provide them with the tools and resources they need to achieve their financial goals.

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Responsibilities

• Develop and implement personalized credit counseling plans for customers
• Educate customers about credit management and financial wellness
• Help customers negotiate with creditors and develop repayment plans
• Monitor customer progress and provide ongoing support
• Work with other departments to provide a seamless customer experience

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Skills

• Strong communication and interpersonal skills
• Ability to build rapport and trust with customers
• Excellent problem-solving and analytical skills
• Good knowledge of credit management and financial planning principles
• Proficiency in Microsoft Office Suite and other software applications