JSW Steel Recruitment 2023

JSW Steel, a leading Indian steel producer, is seeking a dynamic and customer-centric Sales Assistant to join our expanding team. As a Sales Assistant, you will play a crucial role in providing exceptional customer service, generating new sales leads, and contributing to the growth of JSW Steel's market presence across various channels. The ideal candidate will possess strong communication and interpersonal skills, a passion for sales, and a keen understanding of customer needs and expectations in the steel industry.

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Responsibilities:

• Provide exceptional customer service to existing and potential customers, handling inquiries, resolving issues, and building long-lasting relationships.
• Generate new sales leads through various channels, including inbound and outbound calling, telemarketing, and face-to-face interactions.
• Identify and assess customer needs and preferences, recommending appropriate JSW Steel products and services to meet their requirements.
• Explain and promote JSW Steel's products and services effectively, highlighting their benefits and features to potential customers.
• Negotiate pricing and terms with customers to close sales and achieve sales targets.
• Maintain accurate records of customer interactions, sales transactions, and other relevant information.
• Contribute to the development and implementation of sales strategies and initiatives to enhance sales performance.

JSW Steel Careers

Skills:

• Strong communication and interpersonal skills, with the ability to interact effectively with customers from diverse backgrounds.
• Excellent presentation and persuasion skills, with the ability to clearly explain product features, benefits, and pricing to potential customers.
• Strong customer service orientation, with a passion for helping customers find the right solutions to meet their needs.
• Ability to handle objections and difficult situations professionally and empathetically.
• Proficient in Microsoft Office Suite and basic sales tools.
• Strong organizational and time management skills, with the ability to handle multiple tasks simultaneously and meet deadlines.
• Fluency in English and Hindi is required. Fluency in other regional languages relevant to JSW Steel's target market is a plus.