Jio Recruitment

Are you a passionate and helpful individual with a knack for solving problems? Do you thrive in a dynamic environment and possess strong communication, interpersonal, and technical skills? If you're eager to contribute to India's leading telecom network and empower millions of customers, then the Customer Support Specialist role at Jio could be your perfect fit!

Jio Careers

Responsibilities:

Excellent communication and interpersonal skills, both written and verbal.
Strong active listening skills and ability to empathize with customer concerns.
Patience and ability to remain calm and professional under pressure.
Problem-solving skills and ability to identify and implement effective solutions.
Proficient in computer skills and comfortable using various software applications.
Ability to work independently and as part of a team in a fast-paced environment.
Strong commitment to accuracy and attention to detail.
Working knowledge of telecommunication services and technologies (a plus).

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Skills:

Bachelor's degree in any relevant field (a plus).
1-2 years of experience in customer service or a technical support role (a plus).
Experience in a call center environment (a plus).
Understanding of basic telecommunication concepts (a plus).
Fluency in English and Hindi (or other regional languages as required) (a plus).

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