Responsibilities:

• Manage inbound sales orders from various channels like email, phone, and dedicated platforms.
• Accurately capture and register order details, including products, quantities, pricing, and delivery instructions.
• Liaise with internal departments (production, logistics, customer service) to facilitate smooth order processing and timely deliveries.
• Resolve order discrepancies and address customer inquiries efficiently.
• Maintain detailed records and reports of sales orders and fulfillment, ensuring traceability and data accuracy.
• Actively participate in process improvement initiatives, contributing to streamlining internal sales operations.

Amul Careers

Skills:

• Excellent communication and interpersonal skills, with the ability to build rapport with diverse stakeholders.
• Strong analytical and problem-solving skills to navigate complex order details and resolve issues promptly.
• Accuracy and attention to detail in data entry and documentation.
• Proficient in MS Office Suite (Word, Excel, Outlook) and internal sales order management systems.
• Bachelor's degree in any relevant field (Business Administration, Commerce, etc.) or equivalent experience.