Infosys Recruitment 2024

Infosys is seeking a highly motivated and customer-centric Sales Associate to join our dynamic team. As a Sales Associate, you will play a key role in providing excellent customer service and support to Infosys customers. You will be responsible for a variety of tasks, including:

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Responsibilities:

• Respond to customer inquiries promptly and accurately.
• Resolve customer issues in a timely and efficient manner.
• Provide information about Infosys products and services.
• Generate and manage customer orders.
• Escalate complex issues to the appropriate team.

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Skills:

• Excellent customer service and communication skills.
• Ability to work independently and as part of a team.
• Strong problem-solving and analytical skills.
• Ability to manage multiple tasks and meet deadlines.
• Proficient in using computers and Microsoft Office Suite.
• Experience with customer relationship management (CRM) software is a plus.
• Experience with the IT industry is a plus.