Location: Work From Home

About the Job:

ICICI Bank is seeking a Credit Counselor to join our team! In this role, you will assist customers with their credit-related inquiries and help them understand their options. You will provide guidance on credit products, improve customer satisfaction, and support responsible lending.

Key Responsibilities:

• Respond to customer inquiries regarding credit products and services.
• Assess customer needs and provide suitable credit solutions.
• Guide customers through the application process.
• Analyze credit reports and educate customers on credit scores.
• Follow up with customers to ensure their issues are resolved.
• Collaborate with internal teams to improve customer experience.

Requirements:

• Bachelor’s degree in Finance, Business, or related field.
• Previous experience in credit counseling or financial services is preferred.
• Strong communication and interpersonal skills.
• Good understanding of credit products and lending processes.
• Ability to analyze financial data and provide advice.
• Proficient in MS Office and other relevant software.

Benefits:

• Flexible work-from-home arrangement.
• Competitive salary package.
• Health and wellness benefits.
• Opportunities for training and professional development.
• Work in a supportive and dynamic environment.

How to Apply:

To apply, please submit your application through our official site. We will review applications and contact selected candidates for interviews.