IBM Recruitment 2024

IBM Customer Service Trainees are responsible for providing customer support to IBM's customers. They work with customers to troubleshoot problems, answer questions, and provide information about IBM's products and services. IBM Customer Service Trainees also play a key role in helping IBM to maintain a high level of customer satisfaction.

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Responsibilities

• Provide customer support to IBM's customers
• Troubleshoot problems
• Answer questions
• Provide information about IBM's products and services
• Escalate complex issues to senior customer service representatives
• Maintain a high level of customer satisfaction

IBM Careers

Skills

• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office Suite and other relevant software
• Knowledge of IBM's products and services is a plus