IBM Recruitment 2023

IBM is looking for a Technical Specialist to join our team and provide technical support to customers. The ideal candidate will be a highly motivated and experienced individual with a strong understanding of IBM products and services.

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Responsibilities:

• Provide technical support to customers via phone, email, and chat
• Troubleshoot technical issues and provide solutions
• Escalate complex issues to the appropriate team
• Stay up-to-date on the latest IBM products and services
• Work with other technical specialists to develop and improve support processes

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Skills:

• Strong technical skills
• Ability to troubleshoot technical issues
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Ability to learn new technologies quickly