IBM Recruitment 2023

IBM is looking for a highly motivated and experienced Desktop Support Technician to join our team. The ideal candidate will have a proven track record of success in providing technical support to end users.

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Responsibilities:

• Provide technical support to end users via phone, email, and chat
• Troubleshoot hardware and software issues
• Install and configure software
• Maintain and update computer systems
• Work with other IT team members to resolve complex issues

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Skills:

• Strong understanding of computer hardware and software
• Excellent problem-solving skills
• Proficient in Windows and macOS
• Ability to work independently and as part of a team
• Excellent communication and interpersonal skills