IBM Recruitment 2023

IBM is looking for passionate and experienced Desktop Support Engineers to join our team. In this role, you will be responsible for providing technical support to our employees for their desktop and laptop computers. You will also be responsible for troubleshooting and resolving technical issues, installing and configuring software, and providing training on new technologies.

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Responsibilities

• Provide technical support to employees for their desktop and laptop computers
• Troubleshoot and resolve technical issues
• Install and configure software
• Provide training on new technologies
• Manage and maintain desktop and laptop systems
• Maintain and update software inventory
• Order and provision new hardware and software
• Work with other desktop support engineers to resolve complex issues

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Skills

• Strong understanding of desktop and laptop hardware and software
• Experience with troubleshooting and resolving technical issues
• Experience with installing and configuring software
• Experience with providing training to users
• Good communication and interpersonal skills
• Ability to work independently and as part of a team