Position title
Flipkart Careers – Job Opportunities – Customer Service Trainee in Flipkart
Job Location
India
Remote work from: IND




Base Salary
USD15-USD22 Per hour
Qualifications

12th pass/Any Graduate.

Employment Type
Full-time




 

Description

Flipkart Recruitment 2024

As a Customer Service Trainee at Flipkart, you'll be the first point of contact for our valued customers. You'll address their inquiries, resolve their concerns, and ensure they have a positive experience throughout their shopping journey. Your responsibilities will include:

Flipkart Jobs Careers

Key Responsibilities

  • Actively listen to customer concerns and identify the root cause of their problems
  • Provide clear, concise, and accurate information to customers in a professional and courteous manner
  • Work collaboratively with internal teams (logistics, operations, etc.) to resolve issues efficiently
  • Adhere to Flipkart's customer service policies and procedures
  • Continuously learn and update your knowledge about Flipkart's products and services
  • Maintain a high level of accuracy and efficiency in handling customer interactions
  • Contribute to a positive and supportive team environment

   

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Required Skills and Qualifications

    • Minimum of 50% marks in 10th and 12th standard (or equivalent)
    • Excellent communication skills in English (written and verbal) with a clear and confident voice for phone interactions
    • Strong analytical and problem-solving skills
    • Ability to prioritize tasks, work effectively under pressure, and meet deadlines
    • A positive and helpful attitude with a commitment to providing exceptional customer service
    • Proficiency in computer skills, including internet navigation and basic MS Office applications
    • Adaptability and willingness to learn new things

   

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Important Links

Find the Link in Apply Now Button



Date posted
March 16, 2024
Valid through
August 31, 2024
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Position: Flipkart Careers – Job Opportunities – Customer Service Trainee in Flipkart

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