Position title
Flipkart Careers For Freshers Candidates – Private Job – Customer Support In Flipkart
Job Location
India
Remote work from: IND




Base Salary
USD18-USD22 Per hour
Qualifications

12th pass/Any Graduate.

Employment Type
Full-time




 

Description

Flipkart Recruitment 

Are you passionate about helping people and making a difference? Do you thrive in a dynamic environment and possess excellent communication and problem-solving skills? If you're looking for a rewarding career where you can directly impact customer satisfaction and contribute to Flipkart's success, then the Customer Support role could be your perfect opportunity!

Flipkart Jobs Careers

Responsibilities:

  • Providing exceptional customer service: Respond to customer inquiries through various channels (phone, email, chat) with empathy, courtesy, and professionalism.
  • Problem-solving and resolution: Actively listen to customer concerns, identify root causes, and offer timely and effective solutions, exceeding expectations whenever possible.
  • Product and service knowledge: Gain in-depth understanding of Flipkart's vast product categories, policies, and processes to confidently answer questions and provide accurate guidance.
  • Order management: Assist customers with order placements, cancellations, returns, and refunds, ensuring smooth and hassle-free experiences.
  • Technical troubleshooting: Help customers navigate the Flipkart platform, address technical issues related to the app or website, and provide clear instructions.
  • Feedback and insights: Gather valuable customer feedback, identify areas for improvement, and share insights with relevant teams to contribute to continuous service enhancement.
  • Adherence to policies and procedures: Ensure all interactions comply with company policies and regulations, maintaining the highest ethical standards.

   

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Skills:

  • Excellent written and verbal communication skills, with the ability to explain complex information clearly and concisely.
  • Strong customer service focus, with a genuine desire to help others and resolve their concerns efficiently.
  • Problem-solving and critical thinking skills to identify root causes and find effective solutions.
  • Ability to work independently and as part of a team in a fast-paced environment.
  • Proficiency in using computers and various software applications.
  • Detail-oriented and organized, with a commitment to accuracy.
  • Positive and enthusiastic attitude with a strong desire to learn and grow.

 

Tags: Flipkart , recruitment, job opportunities, career, hiring, job search, job application, Flipkart careers, work at Flipkart , job openings, job vacancies, job opportunities at Flipkart , Flipkart jobs, Flipkart recruitment 2024, Flipkart hiring 2024

   

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Important Links

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Date posted
February 5, 2024
Valid through
August 31, 2024
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Position: Flipkart Careers For Freshers Candidates – Private Job – Customer Support In Flipkart

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