Position title
Flipkart Careers For Freshers Candidates – Private Job – Customer Support Analyst In Flipkart
Job Location
India
Remote work from: IND




Base Salary
USD18-USD22 Per hour
Qualifications

12th pass/Any Graduate.

Employment Type
Full-time




 

Description

Flipkart Recruitment 

Flipkart is searching for a passionate and customer-centric individual to join our growing Customer Support Analyst team. In this role, you will be the first point of contact for our valued customers, providing exceptional service and resolving their inquiries in a timely and efficient manner. You will play a vital role in ensuring a positive customer experience, contributing to Flipkart's continued success.

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Responsibilities:

  • Respond to customer inquiries through various channels, including phone, email, and chat, addressing their concerns and questions about Flipkart's products, services, and policies.
  • Proactively research and identify solutions to customer issues, ensuring accurate and up-to-date information is provided.
  • Escalate complex issues to the appropriate team when necessary, keeping customers informed throughout the resolution process.

   

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Skills:

  • Excellent communication and interpersonal skills with the ability to build rapport and effectively listen to customers.
  • Strong problem-solving and analytical skills to identify root causes of customer issues and develop effective solutions.
  • Proficiency in written and verbal English with a clear and concise communication style.
  • Ability to work independently and as part of a team in a fast-paced environment.

 

 

Tags: Flipkart , recruitment, job opportunities, career, hiring, job search, job application, Flipkart careers, work at Flipkart , job openings, job vacancies, job opportunities at Flipkart , Flipkart jobs, Flipkart recruitment 2024, Flipkart hiring 2024

   

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Important Links

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Date posted
March 1, 2024
Valid through
August 31, 2024
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Position: Flipkart Careers For Freshers Candidates – Private Job – Customer Support Analyst In Flipkart

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