Position title
Flipkart Careers For Freshers Candidates – Private Job – Customer Support Analyst In Flipkart
Job Location
India
Remote work from: IND




Base Salary
USD17-USD21 Per hour
Qualifications

12th pass/Graduate.

Employment Type
Full-time




 

Description

Flipkart Recruitment 

Flipkart is a leading e-commerce platform in India, and their Customer Support Analysts play a crucial role in ensuring a smooth and positive experience for millions of customers.

Flipkart Jobs Careers

Responsibilities:

  • Respond to customer inquiries across various channels like phone, email, and chat, addressing their concerns promptly and efficiently.
  • Troubleshoot technical issues related to the Flipkart platform, orders, and payments.
  • Process returns and refunds according to company policies and procedures.
  • Provide accurate product information and recommendations to assist customers in making informed purchase decisions.
  • Escalate complex issues to the appropriate team for further resolution.
  • Maintain accurate records and documentation of customer interactions.
  • Identify and analyze customer feedback to suggest improvements to the platform and customer service processes.

   

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Skills:

  • Excellent written and verbal communication skills, with the ability to explain complex information clearly and concisely.
  • Strong customer service focus, with a genuine desire to help others and resolve their concerns efficiently.
  • Problem-solving and critical thinking skills to identify root causes and find effective solutions.
  • Ability to work independently and as part of a team in a fast-paced environment.
  • Proficiency in using computers and various software applications.
  • Detail-oriented and organized, with a commitment to accuracy.
  • Positive and enthusiastic attitude with a strong desire to learn and grow.

 

Tags: Flipkart , recruitment, job opportunities, career, hiring, job search, job application, Flipkart careers, work at Flipkart , job openings, job vacancies, job opportunities at Flipkart , Flipkart jobs, Flipkart recruitment 2024, Flipkart hiring 2024

   

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Important Links

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Date posted
February 19, 2024
Valid through
August 31, 2024
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Position: Flipkart Careers For Freshers Candidates – Private Job – Customer Support Analyst In Flipkart

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