Position title
Flipkart Careers For Freshers Candidates – Private Job – Call Center Representative In Flipkart
Job Location
India
Remote work from: IND




Base Salary
USD12-USD18 Per hour
Qualifications

12th pass/Any Graduate.

Employment Type
Full-time




 

Description

Flipkart Recruitment 

If so, the Call Center Representative role at Flipkart could be your dream opportunity! Join our vibrant team and play a crucial role in ensuring a seamless and positive experience for millions of Flipkart customers across India.

Flipkart Jobs Careers

Responsibilities:

  • Customer Champion:
    • Be the welcoming voice for Flipkart customers, actively listening to their inquiries and concerns with empathy and understanding.
    • Provide accurate, timely, and informative responses to questions related to Flipkart's products, services, orders, and policies.
    • Go the extra mile to resolve issues efficiently and exceed customer expectations, fostering positive relationships and building brand loyalty.
  • Problem-Solving Ace:
    • Analyze customer concerns effectively, identifying root causes and recommending appropriate solutions, both independently and in collaboration with internal teams.
    • Stay updated on Flipkart's offerings and policies to provide up-to-date information and ensure consistent guidance across interactions.
    • Continuously learn and improve critical thinking and problem-solving skills to handle diverse customer scenarios with confidence.
  • Growth Advocate:
    • Proactively identify opportunities to educate and guide customers towards optimal utilization of Flipkart's platform and services.
    • Offer relevant solutions and suggestions based on customer needs and preferences, contributing to Flipkart's growth.
    • Share valuable feedback and insights gleaned from customer interactions to assist in improving Flipkart's offerings and support processes.

   

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Flipkart Jobs Near Me

Skills:

  • Communication Maestro: Possess exceptional verbal and written communication skills, conveying information clearly, concisely, and with empathy.
  • Active Listener: Be a natural listener, able to understand the nuances of customer concerns and effectively address their emotional needs.
  • Solution-Oriented: Demonstrate strong problem-solving skills, analyzing situations, identifying root causes, and finding effective solutions.
  • Tech-Savvy: Be proficient in using computers and comfortable navigating various software applications relevant to customer support.
  • Team Player: Collaborate effectively with colleagues across departments to ensure seamless customer support.
  • Learning Enthusiast: Possess a passion for continuous learning and staying updated on Flipkart's offerings and customer trends.

 

Tags: Flipkart , recruitment, job opportunities, career, hiring, job search, job application, Flipkart careers, work at Flipkart , job openings, job vacancies, job opportunities at Flipkart , Flipkart jobs, Flipkart recruitment 2024, Flipkart hiring 2024

   

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Important Links

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Date posted
February 2, 2024
Valid through
August 31, 2024
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Position: Flipkart Careers For Freshers Candidates – Private Job – Call Center Representative In Flipkart

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