Dabur Hiring Jobs

Join Dabur, a household name in Ayurveda and natural healthcare, and make a difference in people's lives! As a Customer Care Agent, you'll be the friendly voice and helpful hand for our valued customers, addressing their inquiries about Dabur's diverse range of products and services. If you are passionate about wellness, possess excellent communication skills, and thrive in a collaborative environment, we encourage you to apply!

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Responsibilities:

Respond to customer inquiries accurately and efficiently through various channels (phone, email, chat).
Provide insightful information about Dabur products, their benefits, and usage recommendations.
Address customer concerns promptly and courteously, finding solutions that exceed expectations.
Escalate complex issues to ensure timely resolution and maintain customer satisfaction.
Document customer interactions effectively and adhere to company policies and procedures.
Contribute to a positive and supportive team environment.

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Skills:

Minimum high school diploma or equivalent.
Strong communication and interpersonal skills, both written and verbal.
Ability to actively listen, empathize with customers, and build rapport.
Problem-solving skills and a commitment to finding solutions for customer concerns.
Proficiency in English and Hindi (or other regional languages as required).
Basic computer literacy and ability to learn new software quickly.
Positive attitude, a willingness to learn, and a genuine interest in health and wellness.

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