Position title
Customer Service Supervisor – All Jobs For You – Asian Paints Vacancy Near Me
Job Location
India
Remote work from: IND




Base Salary
USD17-USD23 Per hour
Qualifications

12th Pass/ Graduate

Employment Type
Full-time




 

Description

Customer Service Supervisor

Asian Paints, India's leading paints and coatings company, is searching for a passionate and customer-centric Customer Service Supervisor to join our dynamic team! In this crucial role, you will lead and inspire a team of customer service representatives, ensuring exceptional service delivery and exceeding customer expectations. If you possess strong leadership skills, a deep understanding of the paints industry, and a commitment to creating a positive work environment, we encourage you to apply!

Asian Paints Jobs Near Me

Responsibilities:

  • Team Leadership & Development: Motivate, coach, and mentor your team members, fostering a collaborative and high-performing work environment.
  • Performance Management: Set clear goals, monitor individual and team performance, and provide regular feedback for continuous improvement.
  • Quality Assurance: Ensure adherence to customer service standards, policies, and procedures, maintaining high-quality service delivery.
  • Conflict Resolution: Effectively handle customer complaints and escalations, finding solutions that build trust and satisfaction.
  • Process Improvement: Continuously review and optimize customer service processes, identifying opportunities for efficiency and effectiveness.
  • Data Analysis & Reporting: Track key customer service metrics, generate reports, and present insights to inform data-driven decisions.
  • Collaboration & Communication: Build strong relationships with other departments (sales, marketing, etc.) to ensure seamless customer service experiences.
  • Stay Updated: Continuously learn about industry trends, new products, and best practices in customer service to keep your team informed and empowered.

   

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Asian Paints Careers

Skills:

  • Strong leadership skills with the ability to motivate, coach, and develop a team.
  • Excellent communication, interpersonal, and conflict resolution skills.
  • In-depth understanding of customer service best practices and quality assurance methods.
  • Proficiency in MS Office Suite and CRM software (preferred).
  • Passion for the paints industry and a commitment to delivering exceptional customer service.

 

 

Tags: Asian Paints Jobs, recruitment, job opportunities, career, hiring, job search, job application, Asian Paints careers, work at Asian Paints , job openings, job vacancies, job opportunities at Asian Paints , Asian Paints jobs, Asian Paints recruitment 2024, Asian Paints hiring 2024

   

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Date posted
March 5, 2024
Valid through
August 31, 2024
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Position: Customer Service Supervisor – All Jobs For You – Asian Paints Vacancy Near Me

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