Nykaa Hiring Jobs

This diverse role offers more than just answering calls and emails. You'll wear many hats, from beauty advisor to tech detective, providing expert guidance on products, troubleshooting technical issues, and resolving queries related to orders, deliveries, payments, and returns. By leveraging your knowledge and resourcefulness, you'll find creative solutions, navigate unique situations, and leave customers feeling heard, understood, and empowered to enjoy the full potential of Nykaa's offerings.

Nykaa Careers

Responsibilities:

Possess in-depth knowledge of various beauty products, brands, and trends, providing expert advice and recommendations to customers.
Stay updated on the latest beauty launches and industry developments, enhancing your ability to assist customers effectively.
Proactively anticipate customer needs and offer personalized solutions, exceeding expectations and fostering trust.

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Nykaa Jobs For Freshers

Skills:

Minimum 12th standard pass or equivalent, preferably with a Diploma in Customer Service or relevant vocational training.
Minimum 1-2 years of experience in a customer service role (preferred).
Excellent communication, written, and interpersonal skills, with a genuine passion for the beauty industry.
Ability to listen actively, empathize, and build rapport with customers, fostering trust and loyalty.
Strong problem-solving and analytical skills, with a focus on finding win-win solutions.
Proficient in MS Office Suite and comfortable using various digital tools.
Ability to work independently and as part of a team in a fast-paced environment.

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