12th Pass/ Graduate
Customer Service Executive in Asian Paints
Are you passionate about exceeding customer expectations and building lasting relationships? Do you thrive in a dynamic environment, transforming challenges into opportunities with a positive attitude? If you're a problem-solving maestro with a flair for communication, then the Customer Service Executive role at Asian Paints could be your canvas for a fulfilling career!
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Responsibilities:
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- Respond to customer inquiries, concerns, and complaints through various channels (phone, email, chat) with empathy and professionalism.
- Proactively identify and address customer needs, providing accurate and timely resolutions that exceed expectations.
- Build rapport with customers, fostering trust and loyalty towards the Asian Paints brand.
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Skills:
- Excellent communication and interpersonal skills, both written and verbal.
- Ability to listen actively, empathize, and build rapport with customers.
- Strong problem-solving and analytical skills, with a focus on finding win-win solutions.
- Proficient in MS Office Suite and comfortable using various digital tools.
- Ability to work independently and as part of a team in a fast-paced environment.
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