Position title
Customer Care Executive in Flipkart – Job Vacancy Near Me – Free Job Alert
Job Location
India




Base Salary
USD17-USD25 Per hour
Qualifications

12th Pass/Graduate.

Employment Type
Full-time




 

Description

Customer Care Executive in Flipkart

In this exciting role, you'll be the first point of contact for Flipkart's valued customers. You'll play a critical role in ensuring a smooth and positive shopping experience by addressing their inquiries, resolving their issues, and exceeding their expectations.

Flipkart Jobs Careers

Responsibilities:

  • Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
  • Effectively troubleshoot and resolve a wide range of customer issues related to orders, returns, payments, and account management.
  • Educate customers about Flipkart's policies, products, and services, fostering trust and brand loyalty.
  • Maintain accurate records of customer interactions and escalate complex issues as needed.

   

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Flipkart Jobs Near Me

Skills:

  • Excellent communication and interpersonal skills, with the ability to build rapport and actively listen to customers.
  • Problem-solving skills and a commitment to finding solutions that meet customer needs.
  • Strong written and verbal communication skills, with a focus on clarity, accuracy, and professionalism.
  • Ability to work effectively in a fast-paced, deadline-driven environment.
  • Proficiency in computer applications, including MS Office Suite and Flipkart's internal tools.

 

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Important Links

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Date posted
March 7, 2024
Valid through
August 31, 2024
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Position: Customer Care Executive in Flipkart – Job Vacancy Near Me – Free Job Alert

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