Position title
Customer Care Agent – Job Seeker – Asian Paints Careers
Job Location
India
Remote work from: IND
Base Salary
USD17-USD21 Per hour
Qualifications
12th Pass/ Graduate
Employment Type
Full-time
Description
Customer Care Agent
Do you have a passion for exceeding expectations and creating delightful customer experiences? Are you a clear communicator with a knack for problem-solving and building rapport? If you thrive in a dynamic environment and dream of leaving a lasting impression on every interaction, then the Customer Care Agent role at Asian Paints could be your perfect canvas!
Asian Paints Jobs Near Me
Responsibilities:
- Become a Colourful Champion: Answer customer inquiries across various channels (phone, email, chat) regarding product information, application queries, orders, and warranty claims.
- Problem-Solving Picasso: Actively listen to customer concerns, identify root causes, and provide timely and effective solutions that exceed expectations.
- Communication Maestro: Clearly explain technical details, product features, and company policies in a friendly and easy-to-understand manner.
- Build Lasting Relationships: Foster trust and rapport with customers, building positive brand experiences that create lifelong advocates.
- Embrace Continuous Learning: Stay updated on company policies, product knowledge, and industry trends to provide accurate and informed responses.
- Contribute to Growth: Analyze customer feedback to identify areas for improvement and recommend process enhancements for better customer service.
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Asian Paints Careers
Skills:
- Minimum 12th standard pass (preferred).
- 1-2 years of experience in customer service or a related field (a plus).
- Excellent communication, interpersonal, and problem-solving skills.
- Ability to work independently and as part of a team.
- Proficiency in English and Hindi, with knowledge of additional regional languages being a plus.
- Positive and enthusiastic attitude with a strong customer-centric approach.
- Basic computer literacy and adaptability to learn new technologies.
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Hiring organization
Date posted
March 1, 2024
Valid through
August 31, 2024
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