Position title
Customer Care Agent In Amazon – Job Application – Amazon Jobs For Freshers
Job Location
India
Remote work from: IND
Base Salary
USD18-USD24 Per hour
Qualifications
12th Pass/Graduate.
Employment Type
Full-time
Description
Customer Care Agent In Amazon
Join Amazon, the world's leading e-commerce giant, and make a difference in people's lives as a Customer Care Agent! In this fulfilling role, you'll be the friendly voice and helpful hand for our valued customers, providing exceptional support across diverse channels. If you possess a passion for helping others, excellent communication skills, and a commitment to exceeding expectations, we encourage you to apply!
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Responsibilities:
- Respond to customer inquiries promptly and courteously through various channels (phone, email, chat).
- Actively listen to understand customer concerns, troubleshoot issues, and offer personalized solutions.
- Adhere to company policies, procedures, and service level agreements to ensure consistent quality service.
- Proactively identify and escalate complex issues for timely resolution.
- Document customer interactions accurately and effectively.
- Contribute to a positive and supportive team environment.
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Amazon Careers
Skills:
- Minimum high school diploma or equivalent.
- Strong communication and interpersonal skills, both written and verbal.
- Ability to actively listen, empathize with customers, and build rapport.
- Problem-solving skills and a commitment to finding solutions for customer concerns.
- Proficiency in English and any additional languages relevant to your location (preferred).
- Basic computer literacy and ability to learn new software quickly.
- Positive attitude, a willingness to learn, and a dedication to providing exceptional customer service.
Tags: Amazon , recruitment, job opportunities, career, hiring, job search, job application, Amazon careers, work at Amazon , job openings, job vacancies, job opportunities at Amazon , Amazon jobs, Amazon recruitment 2024, Amazon hiring 2024
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Hiring organization
Date posted
February 9, 2024
Valid through
August 31, 2024
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