Position title
Customer Care Agent In Airtel – Highest Paying Jobs – Airtel Recruitment
Job Location
India
Remote work from: IND
Base Salary
USD18-USD24 Per hour
Qualifications
12th Pass/Graduate.
Employment Type
Full-time
Description
Customer Care Agent In Airtel
Do you have a passion for helping others and thrive in a dynamic environment? Are you a strong communicator with a knack for problem-solving and building rapport? If you possess excellent customer service skills and enjoy exceeding expectations, then joining Airtel as a Customer Care Agent could be your ideal career opportunity!
Airtel Jobs Near Me
Responsibilities:
- Provide exceptional customer service to Airtel customers across various channels (phone, email, chat, social media).
- Address customer inquiries, complaints, and requests promptly, efficiently, and professionally.
- Troubleshoot technical issues related to Airtel services (mobile, broadband, DTH).
- Offer personalized solutions and recommendations to meet individual customer needs.
- Upsell and cross-sell relevant Airtel products and services.
- Maintain accurate records of customer interactions and adhere to service level agreements.
- Contribute to improving customer service processes and procedures.
- Stay updated on Airtel policies, procedures, and product offerings.
- Contribute to achieving team targets for customer satisfaction and resolution rates.
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Hiring organization
Date posted
February 24, 2024
Valid through
August 31, 2024
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