Position title
Customer Care Agent In Airtel – Highest Paying Jobs – Airtel Recruitment
Job Location
India
Remote work from: IND




Base Salary
USD18-USD24 Per hour
Qualifications

12th Pass/Graduate.

Employment Type
Full-time




 

Description

Customer Care Agent In Airtel

Do you have a passion for helping others and thrive in a dynamic environment? Are you a strong communicator with a knack for problem-solving and building rapport? If you possess excellent customer service skills and enjoy exceeding expectations, then joining Airtel as a Customer Care Agent could be your ideal career opportunity!

Airtel Jobs Near Me

Responsibilities:

  • Provide exceptional customer service to Airtel customers across various channels (phone, email, chat, social media).
  • Address customer inquiries, complaints, and requests promptly, efficiently, and professionally.
  • Troubleshoot technical issues related to Airtel services (mobile, broadband, DTH).
  • Offer personalized solutions and recommendations to meet individual customer needs.
  • Upsell and cross-sell relevant Airtel products and services.
  • Maintain accurate records of customer interactions and adhere to service level agreements.
  • Contribute to improving customer service processes and procedures.
  • Stay updated on Airtel policies, procedures, and product offerings.
  • Contribute to achieving team targets for customer satisfaction and resolution rates.

   

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Airtel Careers

Skills:

  • Excellent communication and interpersonal skills, both written and verbal.
  • Strong problem-solving and analytical abilities.
  • Empathy and ability to build rapport with customers.
  • Patience and composure in handling challenging situations.
  • Proficiency in using computers and customer service software.
  • Excellent time management and organizational skills.
  • Ability to work independently and as part of a team.
  • Positive and enthusiastic attitude with a willingness to learn and grow.

 

Tags: Airtel Jobs, recruitment, job opportunities, career, hiring, job search, job application, Airtel careers, work at Airtel , job openings, job vacancies, job opportunities at Airtel , Airtel jobs, Airtel recruitment 2024, Airtel hiring 2024

   

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Important Links

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Date posted
February 24, 2024
Valid through
August 31, 2024
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Position: Customer Care Agent In Airtel – Highest Paying Jobs – Airtel Recruitment

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